Terms & Conditions


Admission:

Admission is at the discretion of the festival organisers.
Children must be accompanied by an adult.
NO Dogs are allowed, except for registered assistance dogs.
Alcohol may not be brought on to the site (licensed outlets are available on the festival site).

Tickets

Available in advance from the ticket page of the website, directly from the Ticket Office on 0333 900 0919
or through Festival appointed agents where booking fees may apply.
Day Tickets will be available on the each day of the festival at the Festival Box Office.
Advance sales are expected to be high so please check availabilty before travelling.

All Camping Tickets MUST BE BOOKED IN ADVANCE.

Refunds.

All tickets sales are final and may NOT be transferred to a third party after sale.
Please ensure you have selected the correct tickets and camping options to facilitate your visit.
Any amounts owed in refund (Agreed upon following discussion with the festival organisers) will ONLY occur AFTER the event has concluded.
Please note: We reserve the right to deduct any costs incurred by the ticketing agency from the agreed refunds.

Camping

Camping is only permitted within designated camping areas and with a valid camping ticket / corresponding wristband.
Camper vans will need to be parked in a separate designated area, access gained only by relevant vehicle pass.
Camping area is adjacent to the festival site. An area will be set aside for disabled campers.
Please let the Ticket Office know when you buy your tickets if you wish to camp in that area.
We have plenty of space on the campsite. Please ensure that your tent is no less than 6m from your neighbour.
Please follow the guidance of any steward/staff member advising spacing based on fire regulations
If you have ANY doubts about your position, please contact a member of the steward team BEFORE you set up, this will avoid the unncessary time wasted in moving
No fires. All Barbeques must be self contained, (no disposable barbeques) and used responsibly.
The Festival Management & Promoters do not accept responsibility for any loss or damage of personal belongings.

Car Parking

Uttoxeter Racecourse will be charging £5 per vehicle entering the site, payable at the entrance.
This charge is not made by The Acoustic Festival Management and we do not receive any of the money gathered.


Lost and Found

Children will not be allowed into or off the event site without an adult.
Children will not be allowed into or off the event camp site without an adult.
We have a children's area within the event site.
The stewards will have child care police check in place and will be working daily in this area for ease of identification
Lost children should be announced to the nearest steward or security officer.
The event control office and main gate box office / entrance will then proceed with the search and announcements.
Should children lose the parents, the same procedure.
Please remember your children are on holiday and your responsibility, we do not offer a créche facility.
Lost and found items can be reported at the main gate entrance and box office, where along with the personnel working the box office, a notice board will be made available for messages.
Lost and found items still outstanding, will appear on our web pages after the event.

Times

Music starts Friday 12.00 noon.
Last band off main stage at 11:00pm.
Site Curfew 1:00am

Recording of Artists

Recording of any kind is not permitted on the festival site.

Privacy

Information collected by the festival organisers, electronically or otherwise is used for The Acoustic Festival of Britain purposes only.
We do not pass information on to any third party.
We may contact you by email or post to inform you of other future events.
You may request exclusion from these lists in writing by email or letter.
Data collection by third parties, including ticketing agencies is not regulated by the festival organisers.
We are not responsible for the content of any third party website in respect of the festival (linked or otherwise).

Tickets & Wristbands

All ticket holders must exchange their ticket for a wristband on arrival and must be worn at all times for the duration of the festival to gain access to the arena.
NB: The wristbands are durable and will not come off when worn correctly so no replacements will be given for lost wristbands.
Entrance to the campsite is with Camping wristband only.

Right of Admission

The Acoustic Festival of Britain reserves the right to refuse admission to the festival of any persons reasonably deemed may be a risk to their own or others safety and/or that may affect the enjoyment of others and/or the running of the festival. E.g. persons will not be admitted who in the opinion of festival authorities and/or designated representatives, appear to be under the influence of drink and/or illegal substances and/or is acting aggressively and/or is abusive.
Strictly no illegal substances permitted.
The Festival Promoters & Management does not accept responsibility for any loss or damage of personal belongings.

Prohibitions:

Glass bottles,
Open Fires,
Fireworks
Illegal Substances
'Legal High' Substances
are strictly prohibited and are therefore not allowed onsite.
No animals will be permitted to festival arena or campsite with the exception of guide dogs for the blind.
No private sound systems will be permitted onsite.
No video or tape recorders, professional photographic equipment or laser pens will be permitted onsite.

Disabled Facilities

There will be a designated area of the campsite for disabled patrons.
A designated disabled parking area will be assigned adjacent to the arena and close to the main festival entrance.

Programme

Whilst every effort is made to ensure the full advertised programme perform, the promoters reserves the right to add, withdraw or substitute artistes, and to vary the advertised programme and running times if necessary, without prior notice.

Trading

Strictly no trading is permitted within the festival arena, campsite or car parks without prior written consent.